Summary: Through this article, I want to educate the users to cope up with Lotus Notes remote system no longer responding error. It is a frequent error in Lotus Notes. So, let’s have a discussion all about this error.

IBM Lotus Notes is one of the secure email application which is inbuilt with advanced features to keep the security of a confidential database. It handles the mailbox database including mails, calendars, contacts, tasks, notes, journals etc. However, it has some numerous issues also. It is exceptionally hard to comprehend its interface that makes users not able to use all the functionalities. Also, it involves several lapses that result in the dissatisfaction of Lotus Notes clients. Today we’ll examine various errors that cause inconvenience to the users. One such frequent error is Remote system no longer responding. So, let’s dig out the root causes behind this particular error and the possible workarounds to fix this.

Various causes behind the Lotus Notes remote system no longer responding error

Lotus Notes remote system no longer responding error is a frequent error faced by Lotus Notes email users. You might have also encountered the error while working in a Lotus Notes environment. Sometimes, when a Lotus Notes user tries to connect to the Domino Server, he might get some error messages as:

• Remote System No Longer Responding
• Unable to find path to server
• The Server is not responding

These errors may arise if there is an issue of connection in between Domino server and Lotus Notes. You can have a check for connections by tracing TCP/IP. For this, click on File => Preferences => User Preferences => Ports => Trace (Lotus Notes email client) or Trace Command (Domino Server). While performing this action, a message can be displayed as “The remote server is not a known TCP/IP host”.

1: When the Domino server is not responding

Solution: This cause indicates the connection issue due to which Domino server is inaccessible to Lotus Notes. Lotus Notes and Domino server are synchronized and it is difficult for the CommonStore to wait too long for the response of Domino Server. This Lotus Notes remote system no longer responding error occurs due to slow network and can occur very frequently. So, it is necessary to ensure the network connectivity with Domino Server if the problem occurs consistently. But, if it occurs occasionally, there is no need to perform any action. All the failed archive emails will be selected when the CommonStore crawler runs again. But, if you find that the issue is not due to network connectivity, you’ll have to contact the IBM support.

2: When the Domino server is brought down for maintenance or disconnected

Solution: For the network connectivity issue, any hardware/software problem in Domino Server can be responsible and can arise the Lotus Notes remote system no longer responding error. Wait until the server responds and stop all the tasks. If a user creates or edits a document, he must save that document in his mail file by selecting Actions => Forward. You can alter that document and when the server is available again, you can copy and paste the information in the document on the server.

3: When the remote server is not a known TCP/IP host

Solution: You’ll have to ensure there exists a connection between the Domino server and Lotus Notes client. For this, check the status bar.  The status “Offline” indicates that Lotus Notes application is not connected to the Domino Server.

If you have multiple Domino servers in your environment, try to access a different server. Navigate through File => Open => IBM Notes Application => Enter a different server. But, if the issue is not resolved and again you stuck with Lotus Notes remote system no longer responding error, contact to the IBM support.

Final words

In the above article, we have discussed ways to resolve the issue, “Remote system no longer responding” which is a frequent error in Lotus Notes. The primary reason behind the error is connection issues between the Lotus Notes client and the Domino server. You can simply employ the above manual methods. Although, you can also take the help of third-party professional software to fix this Lotus Notes remote system no longer responding error. Through this software, you can migrate from Lotus Notes to Outlook. Hope this article helps.